Privacy Policy

Last updated: January 2026

1. Introduction

Fulcrum Three ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fulcrumthree.com or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Information provided in contact forms or enquiries
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Provide, maintain, and improve our services
• Send you marketing communications (with your consent)
• Analyse website usage and improve user experience
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, we process your personal data based on:

• Consent: Where you have given us permission to process your data
• Contract: Where processing is necessary to fulfil a contract with you
• Legitimate interests: Where we have a legitimate business interest that doesn't override your rights
• Legal obligation: Where we need to comply with the law

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third parties who help us operate our business (e.g., hosting, analytics, email services)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our cookie preferences.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymise it.

8. Your Rights

Under UK GDPR and data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to certain types of processing
• Withdraw consent: Where processing is based on consent

To exercise these rights, please contact us at hello@fulcrumthree.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Fulcrum Three
Email: hello@fulcrumthree.com
General enquiries: hello@fulcrumthree.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.